tag:status.altoira.com,2005:/historyAlto Status - Incident History2024-03-29T00:23:18-05:00Altotag:status.altoira.com,2005:Incident/194431722023-12-18T09:51:33-06:002023-12-18T09:51:33-06:00Alto Marketplace Unplanned Maintenance<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>09:51</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>16:41</var> CST</small><br><strong>Identified</strong> - Marketplace is currently down for maintenance. Please contact help@altoira.com with any questions.</p>tag:status.altoira.com,2005:Incident/175645172023-06-13T16:50:25-05:002023-06-13T16:50:25-05:00Users are not able to access app.altoira.com<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:50</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:16</var> CDT</small><br><strong>Monitoring</strong> - Our cloud provider has implemented a fix and app.altoira.com is now accessible. We will continue to monitor to ensure our services are running correctly.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:55</var> CDT</small><br><strong>Identified</strong> - We have identified that the outage was caused by our underlying cloud provider.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:31</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue with users not being able to access https://app.altoira.com</p>tag:status.altoira.com,2005:Incident/166086532023-03-30T21:07:07-05:002023-03-30T21:07:07-05:003/30 Planned Maintenance Window<p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>21:07</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>18:58</var> CDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items. We will provide an update when maintenance is complete.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>06:30</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>12:12</var> CDT</small><br><strong>Scheduled</strong> - Our web app (app.altoira.com) and trading within the CryptoIRA mobile app for iOS and Android will undergo scheduled maintenance on Thursday, March 30, starting at midnight CT, and will not be accessible for up to 24 hours.</p>